Mike Fiato
Senior Vice President of Guest Experience
Mike Fiato is known for his passion for hospitality and creating a workplace atmosphere that inspires great experiences for our team and guests. As the Senior Vice President of Guest Experience, much of his time is spent in the field working with associates to exceed guest expectations and ensure exceptional experiences. Mike personally develops and delivers guest service training for over 2,000 associates every year. Additionally, he has conducted focus groups with over 125,000 guests and has an innate, comprehensive understanding of consumers. Mike is proud to lead Eurest’s Elev8 Hospitality team.